State Dept. of Health wants your input on health care providers

The DOH is asking the public to report any issues that they may encounter with health care services throughout the state.

The Washington State Department of Health is trying to ensure that the quality of service provided by 380,000 health care providers and 7,000 facilities in the state is up to standard.

The DOH is asking the public to report any issues that they may encounter with health care services throughout the state.

“Patient safety is our highest priority,” said newly installed Secretary of Health John Wiesman. “When someone makes a complaint about possible substandard care by a health care provider or facility, they’re helping protect other patients in our state.”

Reports can be filed online at www.doh.wa.gov, or by phone at (360) 236-4700. According to the DOH, disciplinary action against health professionals is complaint-driven. The DOH reviews nearly 9,000 complaints annually and inspects thousands of the aforementioned facilities on a regular basis throughout any given year.

The DOH takes the complaints seriously.

Late last year, a complaint of sexual misconduct surfaced against former Federal Way chiropractor Greg Summers. One of those complaints was so serious that Summers is now facing felony “indecent liberties” charges. If convicted, Summers would be forced to register as a sex offender, according to state law.

Summers’ attorney, however, maintained his client’s innocence when the charges first came to light.

“We believe that the charges will be dismissed as groundless,” according to a statement released last November by Robert Zielke, attorney for Summers. “Anyone can file a complaint against a doctor even when the complaint is not accurate or not actionable.”

The DOH notes that anyone who feels they may have a valid complaint should report it as soon as possible because details will still be fresh.

If the issue seems uncertain, the DOH still encourages residents to call the aforementioned phone number and speak to one of their customer care specialists.

Along with that, the DOH also indicates that anyone who is aware of issues with a health care professional or facility can file a complaint. Patients can look up their health care provider at the DOH website as well, to see if there has been any past disciplinary action taken against their provider.

“We want and need to hear from the public if a provider or facility isn’t meeting standards,” Wiesman added. “Our focus is ensuring safe, competent care for all patients. If there’s an issue, we want to know about it so we can prevent more problems from happening.”

 

 

More in News

Enjoy movies, music and Shakespeare in the Park this summer on Mercer Island

The city of Mercer Island has a full schedule of arts events to entertain the public this summer.

An example of a fish culvert that prevents fish from migrating through it. Creative commons
Fish culverts ruling will increase price tag for the state

The state will be on the line for $3.7 billion for fish culvert replacements.

State House races heat up in 41st District with two up-for-grabs positions

District covers Mercer Island and portions of Bellevue, Renton and Issaquah.

SAATWA Board President Aseem Chipalkatti gives an opening speech to those who were in attendance Sunday afternoon. Hanson Lee/staff photo.
South Asian organizations look to take political action and advocacy to the next level

SAATWA and SAPAC are planning to push for political involvement and the political values of Washington’s South Asian community.

Mercer Island City Council commits to November levy

City looks to raise revenue for operations, reserves.

A view of the Tolt barrier project. Photo courtesy of King County
Barrier that protects Eastside water to be repaired

The barrier protects a pipeline that delivers water to various Eastside cities and Seattle.

Safe consumption part 3: The opposite of addiction

Final episode of our three-part series on controversial supervised consumption sites

Activists turn in carbon fee signatures for November ballot

The carbon fee I-1631 has gathered enough signatures to be placed on the November ballot.

Covenant Shores residents go on ‘training’ exercise

Mercer Island retirees visit Northwest Railway History Center in Snoqualmie.

Most Read