Puget Sound Energy is offering its electric customers a quick, new way to keep tabs on power outages.

They have developed a mobile outage reporting app that’s now available for most web-enabled smartphones and tablets. It can be used 24 hours a day, 7 days a week. Even if the electricity is out at a customer’s home or business, users can still access the app to get the information they need.

The new app has several features. They include: a way to report power outages to PSE; view maps of outages; get estimated restoration times; and see the number of customers affected by neighborhoodor report natural gas emergencies.

“PSE strives to provide reliable, affordable energy service to our 1.1 million electric customers.  But sometimes outages still happen. We’re committed to keeping customers informed so they can make plans for their families or businesses,” said Phil Bussey, PSE’s chief customer officer.

PSE customers can download the new app to their Apple iOS, Android and Windows smartphones and tablets from the various app stores. So find the app, search for “Puget Sound Energy” or “myPSE.”

PSE still wants to hear from customers when their power is out. The easiest way to report an outage is to use the app. To do that, customers use their myPSE account information to log in; they can also quickly set up their account on the app if they need to.  Reports can also be made at PSE.com or by calling 1-888-225-5773.

But remember:  Safety first.  If you ever see a downed power line, call 911; never approach it or touch it.